
Mandarin Gaming Support Specialist
RM 6,000 - RM 7,999 / month
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Creator Support & Community Engagement o Respond promptly to inquiries from Creators, utilizing FAQs and reference materials o Communicate effectively through various channels, including online Q&A sessions and documentation o Gather and document feedback from creators to enhance the overall support program o Manage online communities, including Discord, and foster a positive environment Project Coordination & Task Management o Assign game development tasks to Creators based on project schedules o Clarify task requirements, track progress, and ensure timely delivery o Collaborate with internal teams to implement improvements based on Creator feedback o Communicate with the Creator to adjust based on internal feedback concerning the deliverables