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Product Specialist

Salary undisclosed

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Product Specialist Based in Kuala Lumpur

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Product Specialist shall provide the relevant hospital or institution with scrub services as directed by and in accordance with the instructions of the relevant institution or hospital which are provided to the Company from time to time.

The responsibilities shall include without limitation the following procedures during each relevant surgery for which the Product Specialist is required to provide Services (each a “Surgery”) Product Specialist shall comply with the relevant hospital’s policies, procedures, guidelines, and instructions. The Product Specialist shall be at the direction and under the supervision of the surgeon performing the Surgery.

What will you be doing?

  • Attend assigned hospital at least one hour prior to each surgery

  • Ensure availability and accurate set-up of Smith & Nephew products and instruments

  • Place accurate products in the operating room to avoid unnecessary exits during surgery

  • Check sterilization and working order of Company's products before surgery

  • Follow assigned hospital's scrub policy for surgical preparation

  • Count and document Smith & Nephew instruments and materials before and after surgery

  • Understand accurate handling and use of all Company's products and instruments

  • Clean and organize Company's instruments after each use, ensuring accurate return to logistics partner

  • Inspect instruments and returned products for damage and report promptly

  • Complete UID form with confirmed pricing for billing purposes

  • Report surgeon and hospital's usage of Smith & Nephew products

  • Provide feedback on Smith & Nephew products and competitors

  • Act responsibly to ensure personal and company safety

  • Align with workplace safety, health, and security policy

  • Perform any other duties assigned within the role as needed

What will you need to be successful?

Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

  • Minimum of 3-5 years of experience in the operating room (OT).

  • Knowledge of clinical segments/product platforms is preferred.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

  • Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)

  • Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.

  • Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!

  • Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.

  • Flexibility : Hybrid Working Model (For most professional roles).

  • Training: Hands-On, Team-Customised, Mentorship.

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