Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Customer Support Executive

  • Full Time, onsite
  • Agensi Pekerjaan UniTalent (Recruitment Agency)
  • Kuching, Malaysia
RM 4,000 - RM 6,000 / month
Checking job availability...
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JOB SUMMARY

  • High-Level Support: Provide exceptional support to the University staff and students;
  • Documentation: Develop and maintain procedural and technical documentation related to customer service and application support;
  • Vendor Communication: Communicate and negotiate with vendors on project implementation;
  • Performance Management: Manage customer service performance to meet a service target of 99.5% of service tickets resolved within the agreed time frame (SLA);
  • Issue Resolution: Proactively resolve work-related issues and improve work processes;
  • Help Desk Coordination: Direct and coordinate activities of help desk staff engaged in computer operations, either personally or through subordinates;
  • Supervision: Supervise IT technicians to ensure operational performance is achieved; and
  • Reporting: Update and report to the Assistant Manager, Customer Support and IT Manager on a weekly and monthly basis regarding operational tasks and projects.

JOB REQUIREMENT

  • A Bachelor’s degree in Information Technology or other related discipline from a recognized institution with at least three (3) years of work experience in the areas of operation support. A Master’s degree holder can be considered.
  • Demonstrates a strong commitment to delivering exceptional customer service, ensuring client satisfaction remains paramount.
  • Proven ability in leading and overseeing customer service teams, with an advantageous background in a help desk environment.
  • Accomplished in Microsoft-based desktop management, utilising tools such as WDS, MDT, and SCCM to streamline operations.
  • Exhibits adeptness in navigating the IT support landscape, encompassing hardware, applications, and print server management.Well-versed in Microsoft environments catering to 50-1000 end users and/or possessing MSP experience. Proficiency in Windows 10/11 and Windows Server.
  • Strong verbal and written English Communication
  • Demonstrates competence in project management, encompassing the implementation, configuration, and testing of IT solutions.
  • Proficiently manages help desk systems, with an advantageous familiarity with Manage Engine Service Desk.
  • Proficiently engages in public presentations, conveying complex technical information effectively to diverse audiences
  • Competently conducts training sessions, imparting IT knowledge and skills to others.
  • Proficiently oversees budgetary matters, ensuring efficient allocation of resources.
  • Thrives in fast-paced scenarios, adept at orchestrating multiple tasks, tracking action items, adapting to shifting priorities, and meeting tight deadlines.
  • Exhibits willingness to operate beyond regular office hours as necessary to fulfil job demands.

Job Type: Full-time

Pay: RM4,000.00 - RM6,000.00 per month

Schedule:

  • Monday to Friday

Work Location: In person