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Regional Coordinator (Merchant Acquisition & Deployment)

RM 2,500 - RM 2,500 / month

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Location: Sarawak

Salary Budget: RM 2.5K -2.8K

Advance paid : Travel allowance

Key Responsibilities:

1. Merchant Acquisition & Business Growth

  • Identify, engage, and onboard new merchants to expand business reach.
  • Develop and execute regional acquisition strategies to drive merchant sign-ups.
  • Build and maintain strong relationships with merchants to ensure retention and satisfaction.
  • Provide merchants with product knowledge, training, and ongoing support.

2. Regional Deployment & Field Operations

  • Recruit, train, and manage on-ground deployment part-time agents within the assigned region.
  • Oversee and ensure smooth execution of merchant onboarding and POSM installations.
  • Monitor day-to-day operational activities and optimize field deployment efficiency.
  • Align regional deployment strategies with company objectives and KPIs.

3. Performance Monitoring & Reporting

  • Track, analyze, and report key metrics for merchant acquisition and deployment efficiency.
  • Identify challenges and propose data-driven solutions to improve operations.
  • Provide timely reports and insights to management on regional performance.

4. Team Leadership & Training

  • Lead and supervise regional teams, ensuring alignment with business goals.
  • Conduct training programs to enhance team members' sales and deployment skills.
  • Foster a results-driven culture focused on performance and service excellence.

5. Stakeholder & Partner Management

  • Act as the main liaison between merchants, clients, and internal teams.
  • Develop partnerships with local stakeholders and industry players to strengthen market presence.
  • Represent the company in regional meetings, events, and business forums.

6. Compliance & Quality Assurance

  • Ensure all deployment and merchant acquisition activities comply with company policies and local regulations.
  • Maintain high standards in service delivery and operational processes.

Qualifications & Requirements:

  • Experience: Minimum 2 years’ experience in merchant acquisition, sales, on-ground deployment, or field operations. (Fresh graduates are welcomed to apply)

Proficiency: Microsoft Office tools.

Skills & Attributes:

  • Strong leadership with hands-on operational and sales experience.
  • Excellent communication, negotiation, and relationship-building skills.
  • Data-driven approach with strong problem-solving abilities.
  • Proven track record in merchant acquisition and business development.
  • Highly adaptable, proactive, and able to work in a fast-paced environment.
  • Willingness to travel extensively within the assigned region.

Job Types: Full-time, Permanent

Pay: From RM2,500.00 per month

Benefits:

  • Professional development
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person