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  1. Go to Settings.
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  4. Click JavaScript.
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Jobs or company...

Defect Inspector cum Customer Service (Property)

RM 3,000 - RM 4,500 / month
Checking job availability...
Original
Simplified

Job Responsibilities:

Defect Inspection:

  • Conduct thorough inspections of newly constructed homes to identify any defects in structural components, finishes, plumbing, electrical systems, and overall workmanship.
  • Assist in making appointment with homeowner and do the joint inspection.
  • Verify the validity of submitted defects by the home-owners.
  • Detect and document defects with detailed descriptions, photographic evidence, and classification of issues.
  • Provide written and verbal reports on findings, ensuring clarity and transparency for contractors, homeowners, and other stakeholders.
  • Serve as the primary point of contact for homeowners regarding defects, complaints, and inquiries.
  • To liaise with contractor and supervise, monitor, coordinate and control all daily defect rectification works at the project site and adhere to document control procedure, plans, quality requirements, specifications and work programmes.
  • Ensure homeowners are kept informed throughout the process, from defect identification to repair completion.
  • Prepare weekly progress summaries which allow for the effective tracking of defect work statuses and completions.
  • Any other ad-hoc tasks as assigned by your superior.

Customer Service:

  • Maintain a customer-first approach, ensuring that all interactions are handled professionally, politely, and with the goal of maintaining a positive relationship with homeowners.
  • Setting up of VP Office, DVP, My MS App and Novade systems.
  • Preparing VP handover kit (by appointment schedule) and briefing to homeowner.
  • Assist in bringing the homeowner to tour the unit.
  • Provide administrative assistance, including data entry, document preparation, filing for audit purposes, manage the reception area and VP Office to ensuring it is clean and organized, handle incoming and outgoing mail and phone calls, updating progressive report in NOVADE system.
  • Address and resolve customer inquiries or direct them to the relevant department via email, walk in or phone calls and maintain a positive and helpful attitude when assisting visitors or employees.
  • Maintain accurate records of inspections and quality control activities.
  • Any other ad-hoc tasks as assigned by your superior.

Job Requirements:

  • Candidate must possess at least a Diploma in Building Construction, Civil Engineering, Quantity Surveying, Architecture, Property Management or any related field.
  • At least 1 year of relevant defect experience in high rise / landed residential projects.
  • Good communication skills.
  • Able to work 5.5 days.

Working hours:

Monday to Friday: 9.00am to 5.30pm

Saturday: 9.00am to 1.00pm

Job Type: Contract

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • What is your notice period?
  • What is your expected salary? (RM)
  • Are you able to work 5.5 days?
  • Are you able to travel to Sepang?

Work Location: In person