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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
S

Technical Operations Executive

  • Full Time, onsite
  • Se Active Sdn Bhd (Technogym Malaysia)
  • Kuala Lumpur, Malaysia
RM 4,800 - RM 7,000 / month
Checking job availability...
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Technogym Malaysia is looking for a dynamic and skilled Technical Project Executive to join our After-Sales Department. You will play a crucial role in managing and resolving technical queries, problems, and issues from our valued clients in an efficient manner. This role requires you to ensure seamless troubleshooting and resolution of technical challenges, contributing to an exceptional customer experience.

Main Responsibilities:

  • Oversee technical queries, problems, and issues within the After Sales Department.
  • Collaborate closely with the principal/HQ, technical team, and after-sales service team to troubleshoot and resolve technical problems.
  • Coordinate and collaborate directly with the principal on all technical matters, including warranty management.
  • Assist the after-sales service team in addressing customer calls, emails, and chat messages to troubleshoot and resolve technical problems.
  • Lead training needs assessments and customize programs for the Technician team.
  • Ensure all training programs are relevant, up-to-date, and aligned with the technical roadmap.
  • Provide leadership in mentoring and developing the team's technical skills.
  • Provide resources and tools to diagnose and resolve customer issues.
  • Maintain excellent customer service throughout the after-sales journey.
  • Ensure prompt and comprehensive resolution of technical issues faced by clients.
  • Effectively communicate and escalate complex technical issues to the appropriate team/principal when necessary.
  • Collaborate with business leaders, HODs, and managers to identify additional training needs.
  • Identify areas to streamline after-sales care and minimize technical issues.
  • Attend all courses and training, completing mandatory E-learning courses.

Requirements:

  • Bachelor’s degree in mechanical or electrical engineering.
  • 4+ years of experience in after-sales, technical support, or a related field.
  • Strong technical skills with experience in various software and/or hardware platforms.
  • Customer service experience is a plus.
  • Ability to work independently and collaboratively within a team.
  • Fluent in English (both written and spoken).
  • Strong brand and cultural understanding, empathy, and people oriented.
  • Curious problem solver and proactive value creator.
  • Passion for sport, fitness, and wellness.

To succeed in this role, you must exhibit attitudes of reliability, relentlessness, resourcefulness, and respectfulness. We are looking for high performers who are sincere and accountable for their actions, resilient individuals who challenge what's possible and press on despite challenges, proactive contributors who add value in all situations, and humble team players who hold themselves to a high degree of respect in their work and actions.

Job Types: Full-time, Permanent

Pay: RM4,800.00 - RM7,000.00 per month

Benefits:

  • Dental insurance
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person