
Retail Operations Executive
RM 3,500 - RM 3,500 / month
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We are looking for a Retail Operations Executive to support the Group Operations Manager in ensuring smooth day-to-day retail operations across all stores by coordinating with internal departments, optimizing stock levels, and maintaining compliance with company standards.
Job Description:
Retail Operations Management
- Assist the Group Operations Manager in overseeing and optimizing daily retail store operations to ensure smooth and efficient functioning.
- Implement operational strategies to enhance store productivity and improve the customer experience.
- Monitor sales performance and analyze operational data to drive profitability.
Inventory & Logistics Management
- Oversee inventory control processes, including stock audits and loss prevention measures.
- Ensure accurate stock records and conduct periodic stock audits to minimize discrepancies.
- Work closely with the logistics team to ensure the timely distribution of products to retail outlets.
- Ensure stores maintain optimal inventory levels to meet customer demands.
Team Leadership & Training
- Support store teams in fostering a high-performance and productive work environment.
- Assist in training to enhance product knowledge, customer service, and operations.
- Ensure store teams adhere to company policies and operational standards.
Customer Experience & Brand Standards
- Maintain high visual merchandising and store presentation standards.
- Ensure excellent customer service across all retail outlets.
- Address and resolve customer complaints or operational challenges promptly.
Ad Hoc Duties
- Handle any ad hoc and operational related tasks as assigned by the Group Operations Manager.
- Work closely with cross-functional teams to align retail operations with business objectives.
Requirement:
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum 3-5 years of experience in retail operations, preferably in the fashion industry.
- Strong leadership skills with experience in team management and training.
- Proficiency in retail management systems and inventory software.
- Excellent analytical, problem-solving, and communication skills.
- Ability to multitask and work in a fast-paced retail environment.
Job Type: Full-time
Pay: From RM3,500.00 per month
Schedule:
- Monday to Friday
Work Location: In person