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Jobs or company...
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Room Rental Operation Executive

RM 1,800 - RM 3,500 / month
Checking job availability...
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*Sent your resume to 0182776875*

We are looking for a Room Rental Operation Executive to manage housekeeping, maintenance, and quality control for our rental properties. You will ensure all rooms are well-maintained, fully equipped, and ready for tenants while overseeing maintenance, key management, and inventory.

A Room Rental Operation Executive requires a mix of property management, customer service, organizational, and problem-solving skills to effectively manage rental operations. Here are the key skills needed:

1. Property & Operations Management

  • Property Maintenance Knowledge – Understanding basic maintenance needs and coordinating repairs.
  • Housekeeping & Quality Control – Ensuring rooms are clean, well-maintained, and ready for new tenants.
  • Inventory & Key Management – Keeping track of room keys, smart locks, and property inventory.

2. Customer Service & Communication

  • Tenant Relations – Handling tenant inquiries, complaints, and check-ins/check-outs professionally.
  • Negotiation Skills – Dealing with contractors, service providers, and sometimes tenants.
  • Problem-Solving – Addressing tenant issues, maintenance problems, and operational challenges.

3. Organizational & Administrative Skills

  • Record-Keeping – Managing property records, inventory lists, and rental tracking via Google Sheets or property management software.
  • Attention to Detail – Ensuring rental units meet quality standards before new tenants move in.
  • Time Management – Coordinating maintenance, cleaning schedules, and inspections efficiently.

4. Technical & Digital Skills

  • Basic Troubleshooting – Managing smart locks, smart meters, and Wi-Fi extenders.
  • Microsoft Office & Google Sheets – Keeping track of property data and reports.
  • Photography & Social Media (Optional) – Capturing and posting room listings when needed.

5. Adaptability & Teamwork

  • Ability to Work Independently & in a Team – Managing multiple properties while working closely with sales, maintenance, and admin teams.
  • Flexibility & Problem-Solving – Adapting to unexpected situations, such as emergency repairs or urgent tenant requests.

Key Responsibilities

Maintenance & Property Management

  • Arrange, follow up, and update maintenance work.
  • Conduct audits on property conditions and ensure timely repairs.
  • Inform tenants of maintenance progress and assign work to technicians.
  • Manage smart meters and smart locks, including troubleshooting.
  • Oversee company vehicles

_ Inventory & Key Management_

_ Housekeeping & Quality Control_

  • Schedule and coordinate cleaning services and inspections.
  • Conduct audits to ensure all rooms are ready for new tenants.
  • Monitor cleanliness, defects, and overall room quality
  • Check for unauthorized tenants, excessive utility usage, and other violations.

Reporting & Administration

  • Maintain daily updates reports
  • Generate reports for inventory movement, audits, quality control, and complaints.
  • Conduct product photography when required

Additional Responsibilities (When Needed)

  • Assist with maintenance tasks when technicians are unavailable.
  • Support admin tasks, check-ins, room viewings, and tenant management.
  • Handle ad hoc tasks assigned by management.

Requirements

  • Experience in property management, maintenance, or a similar role.
  • Strong organizational and problem-solving skills.
  • Able to multitask and work independently.
  • Familiar with smart meters, smart locks, and inventory management.
  • Basic knowledge of cleaning and housekeeping standards.
  • Ability to handle tenant issues professionally.
  • Willing to conduct inspections and handle emergency maintenance when required.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM3,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Company car
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift
  • On call
  • Weekend jobs

Supplemental Pay:

  • Attendance bonus
  • Performance bonus
  • Yearly bonus

Willingness to travel:

  • 75% (Required)

Work Location: In person

Application Deadline: 04/05/2025
Expected Start Date: 04/14/2025