Regional Coordinator (Merchant Acquisition and Deployment)
Description
We are looking for a dynamic and hands-on Regional Coordinator to drive on-ground deployment and merchant acquisition across multiple regions. This role requires a strategic mindset with a strong background in field operations, logistics, and business development.
The ideal candidate will lead regional teams, acquire and onboard merchants, oversee deployment activities, and ensure seamless execution of client activation projects, merchant training, and operational excellence.
Key Responsibilities:
1. Merchant Acquisition & Business Growth
-Identify, engage, and onboard new merchants to expand business reach.
-Develop and execute regional acquisition strategies to drive merchant sign-ups.
-Build and maintain strong relationships with merchants to ensure retention and satisfaction.
-Provide merchants with product knowledge, training, and ongoing support.
2. Regional Deployment & Field Operations
-Recruit, train, and manage on-ground deployment part-time agents within the assigned region.
-Oversee and ensure smooth execution of merchant onboarding and POSM installations.
-Monitor day-to-day operational activities and optimize field deployment efficiency.
-Align regional deployment strategies with company objectives and KPIs.
3. Performance Monitoring & Reporting
-Track, analyze, and report key metrics for merchant acquisition and deployment efficiency.
-Identify challenges and propose data-driven solutions to improve operations.
-Provide timely reports and insights to management on regional performance.
4. Team Leadership & Training
-Lead and supervise regional teams, ensuring alignment with business goals.
-Conduct training programs to enhance team members' sales and deployment skills.
-Foster a results-driven culture focused on performance and service excellence.
5. Stakeholder & Partner Management
-Act as the main liaison between merchants, clients, and internal teams.
-Develop partnerships with local stakeholders and industry players to strengthen market presence.
-Represent the company in regional meetings, events, and business forums.
6. Compliance & Quality Assurance
-Ensure all deployment and merchant acquisition activities comply with company policies and local regulations.
-Maintain high standards in service delivery and operational processes.
Requirements
Qualifications & Requirements:
Experience: Minimum 2 years’ experience in merchant acquisition, sales, on-ground deployment, or field operations. (Fresh graduates are welcomed to apply)
Proficiency: Microsoft Office tools.
Skills & Attributes:
-Strong leadership with hands-on operational and sales experience.
-Excellent communication, negotiation, and relationship-building skills.
-Data-driven approach with strong problem-solving abilities.
-Proven track record in merchant acquisition and business development.
-Highly adaptable, proactive, and able to work in a fast-paced environment.
-Willingness to travel extensively within the assigned region.
Benefits
-Travel Allowance
- Work-mode: Home-Based