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Field Service Engineer

RM 2,500 - RM 2,999 / month

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Purpose of Role: As a Field Service Engineer, you'll play a crucial role in providing exceptional on-site technical support, installations, maintenance, and repairs for cutting-edge equipment and systems. You'll work directly with customers to ensure their systems are up and running at optimal performance. Key Responsibilities: • Perform on-site installation, setup, and commissioning of equipment. • Conduct routine inspections and preventive maintenance to minimize downtime. • Quickly respond to customer calls and resolve technical issues efficiently. • Provide high-level customer service, offering technical solutions and training. • Maintain accurate records and service documentation for all visits. • Ensure adherence to safety protocols and promote a safe work environment. • Stay current on industry trends, technological advancements, and product updates. What We’re Looking For: • A degree in engineering (Electrical, Mechanical, Electronics, etc.). • 2-5 years of experience in a similar field service or technical support role. • Proficient in troubleshooting and repairing complex systems. • Excellent communication skills in both English and Bahasa Malaysia. • Strong commitment to customer satisfaction and technical excellence. • Willingness to travel frequently to customer sites. Why You Should Apply: • Competitive salary and benefits. • Opportunities for training and career development. • Work with innovative technologies and a supportive team.