Administrative Coordinator

New Registrations & Membership Management

• Assist potential members with information on classes, membership options, and registration.
• Handle all onboarding processes, including documentation, payments, and membership system updates.
• Ensure a smooth sign-up experience for new members and help them get familiar with gym policies and facilities.

  Social Media Management

  • Actively engage with our online community by posting photos, updates, and event announcements.
  • Manage social media platforms (Instagram, Facebook, TikTok, WhatsApp) to promote gym activities.
  • Interact with members and followers, respond to inquiries, and foster a positive online presence for the gym.

    Accounting & Financial Reporting

    • Handle daily accounts, including payments, expenses, and invoicing.
    • Prepare financial reports for management, maintaining accuracy and compliance with reporting standards.
    • Work with partners on payments and financial records.

      Check-Ins & Activity Logs

      • Manage daily check-ins and attendance records for members.
      • Monitor class attendance and assist with scheduling and engagement tracking.
      • Ensure members adhere to gym policies and provide exceptional customer service during check-ins.

        Client Correspondence & Communication

        • Manage all incoming inquiries via WhatsApp, email, and other communication platforms.
        • Provide timely responses, follow-ups, and maintain organized logs of all correspondence.
        • Assist with customer feedback collection and ensure excellent client relations.

          General Administration & Gym Operations

          • Oversee daily administrative tasks, including class scheduling and member record management.
          • Coordinate with trainers and staff to ensure smooth operations.
          • Maintain a clean and organized gym environment, ensuring all equipment and facilities are well-maintained.
          • Assist in planning and executing promotions, events, and marketing campaigns.

• Fluent in Mandarin & English (spoken and written). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Previous experience in administration, customer service, or coordination roles is preferred.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office (Word, Excel) and experience using scheduling or management software is a plus.
• Knowledge of basic accounting and financial reporting is an advantage. Excellent customer service skills and a proactive, problem-solving mindset.
• Interest in fitness, martial arts, or Muay Thai is a bonus!

• Be part of an exciting and growing Muay Thai gym in KL.
• Work in a friendly and energetic environment.
• Career growth opportunities in gym management and operations.
• Enjoy free access to Muay Thai training sessions!