
Content Operation Support - (Work from Home) #EEP71#
Job Description
Be responsible for the curation of the content
Review and classify content according to the guidelines, using specific tools and
channels
Understand and remain updated on changing policies and guidelines
Investigate, resolve, and relay complex content issues to the team
Participate in process improvement initiatives that improve quality and efficiency
of work
Participate in continuous training programs and workgroup discussions for
optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of
keeping our communities safe
Job Requirements:
BPO/Content Moderation: Minimum of 1 year of experience in a similar role, or
Fresh Graduates: Must have at least a diploma in any field.
Strong coping, emotional resilience, and stress-management skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs,
in the best interest of the policies
Strong analytical and problem-solving skills
Strong attention to detail
Able to work on repetitive tasks and flexibility in meeting changing business
needs in a fast paced environment
Other details:
Basic Salary: RM1700
KPI Incentives: RM300
Travel Allowances: RM500 (AM shift)
Shift Allowances (PM & GY): RM400 - RM550