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SECOND LEVEL OFFICER (RETAIL) - NOT OFFICE WORK

RM 1,700 - RM 1,850 / month

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Pustaka Union & Enterprise is a leading retailer in Kedah, Malaysia, specializing in books, stationery, and office supplies. The company is dedicated to providing high-quality products and excellent customer service. As an established business, Pustaka Union & Enterprise offers a dynamic work environment with opportunities to gain experience in sales, customer service, and retail operations.

Join us today and be part of our team !

IMMEDIATE VACANCIES AVAILABLE

Skills & Requirements:

  • Diploma / Degree holder in any field of study or any working experience.
  • On-the-job training will be provided.
  • Customer service oriented, team player, initiative, positive-minded & respectful of others.
  • Have strong integrity, discipline and honesty at all times.
  • Strong attention to detail and organization skills.
  • Good communication and interpersonal skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Quick learner and able to adapt to new environments.
  • Basic understanding of store operations and product handling is a plus
  • Experience : Retail (6 months - Preferred)

Job description :

  • Supervise, train, and motivate retail staff
  • Schedule shifts and manage staff coverage to ensure efficient operations.
  • Provide guidance and support to employees, including resolving conflicts and addressing performance issues.
  • Ensure a high level of customer satisfaction by providing exceptional service.
  • Handle customer inquiries, complaints, and escalations professionally.
  • Assist in implementing sales strategies to drive revenue and meet sales targets.
  • Be responsible for arranging, shelving, and maintaining the store’s products to ensure a clean and organized shopping environment.
  • Utilizing a system for order management

Benefits

  • Includes contributions to EPF and SOCSO.
  • Opportunities for professional growth and development.

Working Hours

  • Sunday to Thursday: 9 AM - 6 PM
  • Friday: OFF
  • Saturday: 9 AM - 2 PM / 1 PM - 6 PM

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM1,850.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Professional development

Schedule:

  • Day shift

Application Question(s):

  • Do you have any previous experience working in retail? (Yes/No)

Work Location: In person