
SECOND LEVEL OFFICER (RETAIL) - NOT OFFICE WORK
RM 1,700 - RM 1,850 / month
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Pustaka Union & Enterprise is a leading retailer in Kedah, Malaysia, specializing in books, stationery, and office supplies. The company is dedicated to providing high-quality products and excellent customer service. As an established business, Pustaka Union & Enterprise offers a dynamic work environment with opportunities to gain experience in sales, customer service, and retail operations.
Join us today and be part of our team !
IMMEDIATE VACANCIES AVAILABLE
Skills & Requirements:
- Diploma / Degree holder in any field of study or any working experience.
- On-the-job training will be provided.
- Customer service oriented, team player, initiative, positive-minded & respectful of others.
- Have strong integrity, discipline and honesty at all times.
- Strong attention to detail and organization skills.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
- Quick learner and able to adapt to new environments.
- Basic understanding of store operations and product handling is a plus
- Experience : Retail (6 months - Preferred)
Job description :
- Supervise, train, and motivate retail staff
- Schedule shifts and manage staff coverage to ensure efficient operations.
- Provide guidance and support to employees, including resolving conflicts and addressing performance issues.
- Ensure a high level of customer satisfaction by providing exceptional service.
- Handle customer inquiries, complaints, and escalations professionally.
- Assist in implementing sales strategies to drive revenue and meet sales targets.
- Be responsible for arranging, shelving, and maintaining the store’s products to ensure a clean and organized shopping environment.
- Utilizing a system for order management
Benefits
- Includes contributions to EPF and SOCSO.
- Opportunities for professional growth and development.
Working Hours
- Sunday to Thursday: 9 AM - 6 PM
- Friday: OFF
- Saturday: 9 AM - 2 PM / 1 PM - 6 PM
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,700.00 - RM1,850.00 per month
Benefits:
- Additional leave
- Maternity leave
- Professional development
Schedule:
- Day shift
Application Question(s):
- Do you have any previous experience working in retail? (Yes/No)
Work Location: In person