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It System Support

  • Full Time, onsite
  • SERVAY HYPERMARKET (SABAH) SDN. BHD.
  • Kota Kinabalu, Malaysia
Salary undisclosed

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Respond promptly to IT-related queries and incidents, providing first-line technical support to users Diagnose and resolve hardware and software issues, ensuring minimal disruption to business operations Maintain and update the company's IT infrastructure, including servers, networks, and peripherals Assist with the implementation and configuration of new IT systems and applications Provide user training and guidance on the effective use of IT tools and applications Collaborate with the IT team to develop and implement IT policies, procedures, and best practices Document IT-related processes and maintain detailed records of all support activities