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Troubleshoot and resolve hardware, software, and network issues. Maintain and update computers, POS systems, and other business-related technology. Provide technical support for employees, including email, printers, and IT-related needs. Ensure data security, backups, and system updates are regularly performed. Identify and implement automation solutions to improve efficiency and reduce manual work. Optimize workflows by integrating software and digital tools. Research and recommend new technologies to enhance operations. Communicate with IT vendors and service providers for necessary upgrades or repairs.