
Help Desk Assistant
RM 2,500 - RM 3,500 / month
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Key Responsibilities
1. Responding to customers' inquiries and resolving IT technical issues promptly
2. Gathering information and determine the root cause of issues.
3. Implementing solutions efficiently via helpdesk software
4. Support Microsoft email systems and internal applications
5. Troubleshoot network connectivity issues and document solutions
Requirements
1. Experience in a similar support role
2. Strong communication skills in English
3. A passion for delivering good customer service
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
Supplemental Pay:
- Performance bonus
Work Location: In person
Application Deadline: 04/15/2025
Expected Start Date: 04/04/2025