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Customer Service Officer (Part Time)

RM 1,000 - RM 1,000 / month

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Objective of the Job:

Responsible for sales administration office providing support to our field-based Account Managers in the region:

  • Maintain and ensure orders in system are accurate.
  • Track and update team on daily sales shipment.
  • Ensure smooth processing of warranty claims.

Primary Responsibilities:

Daily task:
· Ensure all orders are processed timely and accurately (via Inventory/Sales Team).

· Manage MyJoys order processing and track delivery timelines.

· Provide order status information to customers/sales team.

· Ensure accurate delivery and billing of all orders.

· Process Return Authorization (MRAs) in a timely manner.

· Consignment stock coordination and billing

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional or realignment of task and responsibilities.

Job Types: Part-time, Contract

Pay: RM1,000.00 per month

Education:

  • STM/STPM (Preferred)

Work Location: In person