Customer Service Officer (Part Time)
Objective of the Job:
Responsible for sales administration office providing support to our field-based Account Managers in the region:
- Maintain and ensure orders in system are accurate.
- Track and update team on daily sales shipment.
- Ensure smooth processing of warranty claims.
Primary Responsibilities:
Daily task:
· Ensure all orders are processed timely and accurately (via Inventory/Sales Team).
· Manage MyJoys order processing and track delivery timelines.
· Provide order status information to customers/sales team.
· Ensure accurate delivery and billing of all orders.
· Process Return Authorization (MRAs) in a timely manner.
· Consignment stock coordination and billing
All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional or realignment of task and responsibilities.
Job Types: Part-time, Contract
Pay: RM1,000.00 per month
Education:
- STM/STPM (Preferred)
Work Location: In person