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Ecommerce Campaign

RM 5,000 - RM 5,000 / month

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Position: Campaign Management Analyst

  • Working experience with an E-commerce background.
  • Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health.
  • Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).
  • Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc.
  • Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.

Key Responsibilities:

  • Workflow Optimization and Management: To Manage workflow optimization through automation.
  • To Map, plan, and coordinate activities related to workflow.
  • To Address WF/Queue related risks, collect feedback, and ensure continuous process improvement. Strategic Partnership Development: Foster strategic partnerships to drive mutual business success. Develop a deep understanding of the client's business objectives and brand identity. Project and Promo Management: Manage and coordinate projects (tickets) end to end.
  • To Execute all promo setups and submissions according to client requirements. Store Content Management: Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications. Coordinate with clients to update product details and price points. Performance Analysis and Reporting: Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc. Operate Shopee/Lazada/Tokopedia/Tiki seller centers fluently. o Understand and analyze basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance. Site Performance Reporting: Analyze daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).
  • Relationship Building:
  • Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.
  • Provide general education regarding the best workflow management practices.

Job Type: Full-time

Pay: Up to RM5,000.00 per month

Work Location: In person