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Command Centre Governance Specialist

RM 10,000 - RM 12,000 / month

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Required Qualifications · Educational Background: · Bachelor's degree in Information Technology, Computer Science, Engineering or a related field. · Advanced degrees (e.g., Master's) in relevant fields are a plus. · Certifications: · ITIL Foundation Certification (mandatory). · Advanced ITIL certifications (e.g., ITIL Practitioner, ITIL Expert) are highly desirable. · Industry
Experience: · Minimum of 5-7 years of experience in incident management, with at least 3 years in a governance role. · Proven experience working with Managed Service Providers (MSPs) in a telco environment. · Strong IT service management background, focusing on incident and problem management. · Experience in leading and managing crisis and major incidents.

Job Type: Contract
Contract length: 12 months

Pay: RM10,000.00 - RM12,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Experience:

  • incident management: 2 years (Required)
  • governance: 3 years (Required)
  • Managed Service Providers (MSPs: 3 years (Required)
  • IT service management: 3 years (Required)