Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
D

Customer Care Support | Mon-Fri (9am-6pm) | UpTo4K | Kuala Lumpur

  • Full Time, onsite
  • DM Mobile Telecommunications SDN BHD
  • Kuala Lumpur, Malaysia
RM 3,500 - RM 3,500 / month
Checking job availability...
Original
Simplified

Responsibilities :-

  • Provide customer support via phone, email, or chat in Mandarin and Cantonese.
  • Receives transactions from users regarding customer service or related needs based on the scope of support provided by contract to Foundever clients and ensures that all communication with customers is within the client guidelines.
  • Determines appropriate action to be taken on the customer’s behalf, which may include problem determination and appropriate next steps. Informs customer of the appropriate next steps and works with the customer to achieve issue resolution in a timely and professional manner.
  • Maintains proficiency in programs, products, and/or platforms assigned and is accountable for providing a response to the customers of our clients.
  • Properly escalates product issues that are irresolvable and not available on the knowledge base.
  • Attends trainings, workshops, seminars, and focus group discussions scheduled by the team.
  • Perform other duties as assigned.

Qualifications :-

  • Fluent in Mandarin and Cantonese, both written and spoken
  • Excellent communication skills in both languages, with the ability to engage with customers and resolve concerns
  • Previous experience in customer service or BPO is a plus, but not required
  • Strong problem-solving abilities and attention to detail
  • Willing to work in a fast-paced environment and handle a variety of customer requests
  • Demonstrated ability to set priorities and multi-task

Job Type: Full-time

Pay: From RM3,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Signing bonus

Language:

  • Cantonese (Preferred)
  • Mandarin (Preferred)

Work Location: In person