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Jobs or company...

Reservation & Operation Officer (GIT) HTA Malaysia

Salary undisclosed
Checking job availability...
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Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo.

We are looking for a dynamic and resourceful RESERVATION & OPERATION OFFICER (GIT) to join our growing and expanding company.

Requirement

  • Minimum of 1 year of experience in Inbound Tour Operator or related fields. Fresh graduates are welcome to apply.
  • Good command of English both written and spoken.
  • Knowledge of operational principles.
  • Familiarity with domestic travel destinations.
  • Knowledge of Microsoft Office Programs (Outlook, Word, Excel).
  • Self-motivated and result-driven, able to work alone or as part of a team.
  • Good communication and customer service skills.
  • Attention to detail, time-management skills, with the ability to prioritize tasks.
  • Based in Kuala Lumpur, Malaysia

What you’ll be doing:

As a Reservation & Operation Officer (GIT), you will be responsible for managing all group tour bookings efficiently, communicating with tour operators, customers, and suppliers, handle all requests, questions, and provide tourism-related services, including but not limited to:

  • Manage and make reservations for accommodation, suppliers, and all related services.
  • Monitor all in-house guests to ensure smooth operations.
  • Provide outstanding customer service to ensure customer satisfaction.
  • Maintain good relations and effective communications with tour operators, customers, and suppliers.

Recruitment Process

  • Recruiter Interview
  • User Interview
  • Final Interview
  • Offering
  • Onboarding

Office hour : Monday - Saturday (09.00 - 18.00)

Interested?

Create your profile and send your resume and cover letter to :

[email protected]

Tittle : [Full Name] - Reservation & Operation Officer (GIT) - HTA Malaysia

**We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Job Type: Full-time

Application Question(s):

  • Are you comfortable working in an onsite setting?
  • How much is your current salary? (MYR)
  • How much is your expected salary? (MYR)
  • We must fill this position urgently. Can you start immediately?

Experience:

  • Tour Operators: 1 year (Preferred)
  • Reservations: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Location:

  • Kuala Lumpur (Preferred)

Application Deadline: 04/25/2025
Expected Start Date: 05/05/2025