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- Manage the technical aspects of the NOC, including monitoring network performance, troubleshooting issues, and configuring network devices.
- Collaborate with network engineers and technicians to resolve complex technical problems and optimize network performance.
- Provide technical expertise and guidance to the NOC team.
- Drive the resolution of customer and stakeholder needs and issues during project implementation, ensuring delivery success and customer satisfaction.
- Identify and mitigate delivery risks, optimize processes, and reduce costs.
Collect and provide feedback on customer needs and issues, collaborating with internal teams to analyze and resolve issues. - Prepare documentation related to project delivery implementation.
- To enhance the technical aspects of GPU management while also establishing a knowledge base.