
Admin Assistant
RM 2,300 - RM 2,800 / month
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- Assist the Assistant Manager/ Manager in coordinating and guiding the organization's administration system and general workflows.
- Responsible in organizing files and maintaining documentation.
- Scheduling appointments and coordinating meetings.
- Take and deliver accurate phone messages with clear and conscience messages communicated through email and/or text messages to the relevant department.
- Communicating and coordinating with colleagues from various departments as deemed necessary.
- Ensure customer satisfaction by providing professional customer support at all times.
- Assist customers / callers in resolving their enquiries by providing accurate information / guidance.
- Comply to the PDPA by maintaining highest level of confidentiality while handling customer/agents/affiliates related information.
- Be actively involved in solving issues/ problems faced by the caller efficiently.
- Complete required reports / census updating on a daily basis for referrals cases relevant to Premium Pure to other affiliates/agents.
- Work closely with colleagues and other relevant departments in providing the best customer experience to customers.
- Provide after-sales support including manage product exchanges and vendor / customer-related concerns post-sale.
- Assist inventory management including monitor stock levels, update inventory records, and coordinate restocking and product movement to ensure smooth operations.
- Diploma in any field of studies
- Bachelor’s degree preferred
- Able to speak in English, Bahasa Malaysia and Mandarin
- 1-2 years of admin & customer service experience is added advantage
- Exemplary planning and time management skills
- Adaptable and performs well in challenging environments
- Ability to multitask and prioritize daily workload
- Microsoft Office Suites (Excel, Words, Power Point)
- G-Suite (Google Sheet, Word, Form, etc)
- Inpatient & Outpatient Benefit
- Yearly dental subsidy
- Insurance Coverage
- Staff Welfare on Marriage / Childbirth / Bevearement
- Staff discount on all subsidiary products i.e Beacon Mart, Radiant Code, Beacon Resort & Etc