
Logistic Customer Service
RM 2,200 - RM 2,600 / month
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- Responding to customer inquiries via phone, email, or chat.
- Providing timely and accurate information regarding order status, shipment tracking, and delivery timelines.
- Resolving customer issues, complaints, or disputes in a professional and efficient manner.
- Monitoring and tracking shipments to ensure on-time delivery.
- Coordinating with internal teams (e.g., warehouse, transportation) and external partners (e.g., carriers, vendors).
- Preparing and maintaining accurate records of shipments, invoices, and other relevant documentation.
- Generating reports and providing data analysis to improve logistics processes.
- Logistics Knowledge: Understanding of logistics processes, shipping methods, and relevant regulations.
- Technical Skills: Proficiency in using relevant software and systems for order management, shipment tracking, and documentation.
- Organizational Skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines.
- Working hours: Mon-Fri 8.30am-5.30pm
- Saturday 8.30am-12.30pm
- Location: Putra Heights, Subang Jaya (3mins walking distance to lrt)
- Competitive salary
- Paid time off and holidays
- Opportunities for professional development and advancement
- Supportive work environment with a collaborative team