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Customer Service Specialist (Mandarin)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 3,200 - RM 3,600 / month

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Position Overview

As a Call Centre Agent, you will be the primary point of contact for the customers, ensuring they receive exceptional service and support. Your role will involve responding to customer inquiries across multiple channels, resolving issues and providing accurate information, all while maintaining a positive and professional demeanor.

Skills:

  • Excellent Communication: Proficient in verbal and written communication in Mandarin, Cantonese and English.
  • Strong Problem-Solving: Ability to effectively address and resolve customer issues.
  • Calm Under Pressure: Maintains professionalism and composure in challenging situations.
  • Detail-Oriented: Meticulous with attention to detail and a commitment to continuous

    For more details and to apply:

    Send your resume to Payal Soni at [email protected] or contact us via WhatsApp at +6010-9638689.

Language: Mandarin, English

Work Location: Sunway Visio tower/ Bandar Utama

Working Hour: 9am - 6pm (Mon - Fri)

Qualifications:

  • Educational Background: Possess at least Diploma and above, in any field.
  • Minimum 6 months of experience in call centre customer service is highly preferred.
  • However candidates without relevant experience and but with strong willingness to learn are also encouraged to apply.

  • 5 Days work
  • Permanent Job
  • On the job training