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- Develop and execute sales plans to achieve targets and expand customer base.
- Identify and pursue new business opportunities via prospecting, networking, and cold calling.
- Build and maintain strong customer relationships to ensure satisfaction and retention.
- Conduct product presentations, demonstrations, and negotiations.
- Collaborate with marketing team for promotional campaigns.
- Monitor market trends, competitor activities, and industry developments.
- Prepare and submit sales reports, forecasts, and budgets.
- Attend sales meetings, training, and conferences.
- Adhere to company policies, procedures, and ethical standards.
- Bachelor’s Degree in business, tourism, hospitality, or a related field (or equivalent practical experience).
- At least 2 years of experience in a sales role, preferably within the travel or tourism industry.
- Strong communication and negotiation skills in both English and Bahasa Malaysia (proficiency in other language is a plus).
- Proven ability to meet or exceed sales targets and build long-lasting relationships with clients.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, and CRM systems.
- Highly organized with the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Self-motivated with a proactive mindset, able to work independently and as part of a team.
- Strong customer service orientation with excellent problem-solving abilities.
- In-depth knowledge of the travel industry, including familiarity with hotels, airlines, transport options, and market trends.
- Ability to adapt to changing priorities and customer demands with flexibility.
- A strong attention to detail, ensuring that all aspects of the sales process are accurately handled.
- EPF/SOCSO
- Annual Leave
- Medical Leave
- Annual Company trip (For Confirmed Employees)
- Group PA insurance (For Confirmed Employees)
- Yearly Bonus depending on Company performance and reflect to Individual performance
- Twice performance appraisal review annually to identify room for improvement process
- Outpatient medical coverage from registered clinics
- Employee price for travel packages (For Confirmed Employees)
- Company uniform provided
- Travelling claims by receipt
- Monthly training arrangements from Company
- Exclusive employee HR software applications (leaves, claims, pay slips etc.)
- At least once a year Team Building arrangements
- Monthly / Weekly Company sports & recreations for everyone