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- Proactively follow up on pending KYC cases through various communication channels in a professional and timely manner.
- Conduct thorough KYC reviews for both new and existing customers, including identity verification, risk assessments, and Enhanced Due Diligence (EDD) when necessary.
- Perform periodic reviews and ongoing monitoring to ensure customer information remains current and compliant with internal policies, local regulations, and international standards.
- Stay informed of changes in regulatory requirements, industry trends, and emerging risks to ensure compliance.
- Ensure accurate documentation and timely execution of all KYC-related activities.
- Support the optimization of transaction processing and internal workflows to improve operational efficiency.
- Assist the Compliance Manager in preparing documentation, supporting projects, and ensuring their timely completion
- Diploma or Bachelor’s degree or above in a relevant field.
- Native-level proficiency in Mandarin (reading and writing required).
- Excellent multitasking and prioritization skills.
- 5-day work week.
- No experience is required; training will be provided
- No shift work required.
- Opportunities to grow as the company expand