AREA MANAGER

A Retail Operation Area Manager is responsible for overseeing multiple retail outlets within a designated region. This role ensures that all stores operate efficiently, meet sales targets, and maintain high standards of customer service and operational excellence. The Retail Area Manager provides leadership, guidance, and strategic direction to Store Managers, ensuring alignment with company goals and policies. 1. Sales & Business Performance: • Drive sales growth and profitability across all assigned stores. • Analyze sales reports, market trends, and customer feedback to implement effective strategies. • Set and monitor KPIs to ensure each store meets performance targets. 2. Operations & Compliance: • Ensure all stores adhere to company policies, SOPs, and regulatory requirements. • Conduct regular store visits to assess operations, merchandising, and compliance. • Address operational issues promptly and implement process improvements. 3. Leadership & Staff Development: • Lead, mentor, and support Store Managers to enhance their performance. • Conduct training sessions and workshops to improve staff capabilities. • Manage recruitment, onboarding, and retention strategies for key store positions. 4. Customer Experience & Brand Standards: • Maintain high standards of customer service and brand presentation. • Address customer complaints and feedback to enhance satisfaction levels. • Ensure visual merchandising and store layouts align with brand guidelines. 5. Inventory & Cost Management: • Oversee inventory levels to minimize losses and ensure stock availability. • Work with procurement and logistics teams to optimize supply chain efficiency. • Control costs by monitoring budgets and reducing unnecessary expenditures.