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Jobs or company...
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Immediate Opening for Application Support Specialist

RM 5,000 - RM 5,000 / month
Checking job availability...
Original
Simplified

Greetings!!!

We have an Immediate Openings Application Support Specialist with our reputed Client.

Work Location: Selangor, Malaysia

Exp: 2 years to 5 years

Job Description (JD)

Application Support Specialist job description seeks candidates with both business skills and technical IT knowledge. You'll will work closely with internal teams and vendors to provide payment systems support in all areas of applications, including testing, design and analysis. You'll have the opportunity to develop and implement procedures, policies, and processes to ensure and improve system quality. In this role, you will monitor payment system processes to ensure timely and efficient resolution of IT application-related incidents by providing a 24x7 support model.

· Degree in Computer Science / Information Technology or any other relevant qualification.

· Min 2 years’ experience working under application development or application support

· Knowledge with Linux commands and shell scripting and have working experience with database such as MS-SQL or Oracle or Postgres DB will be an advantage.

· Highly self-motivated, dedicated, proactive and versatile. 24X7 commitment is needed

· Good interpersonal skills, coordination skills and good problem solving & analytical skills.

· Self-motivated, ability to adapt to change in fast-paced environment, handle multiple tasks and embrace new technology

· Knowledge of the payment ecosystem is a plus.

Application Support & Monitoring:

· Provide primary support for payment system applications

· Aggressively respond to service requests

· Manage and coordinate the SIT and UAT with technical, testing team and PayNet in according to the testing strategy.

· Follow-up on findings, keeping track of the issues and rectification, audit and compliances and ensure actions are taken & implemented as required.

· Troubleshoot or escalate technical issues, working to provide solutions quickly.

· Maintain technical documentation.

Incident & Problem Management:

  • Liaise with respective team and vendor to ensure incidents and problems are resolved in a timely and professional manner
  • Participate and ensure RCA (root cause analysis) activities on customer impacting incidents are executed and action items are assigned/ completed.
  • Provide expertise and support during critical incidents, interfacing with all impacted groups to better manage the message.

Interested Share your updated resume to [email protected] or Watsapp: +60 165720562 along with below details

Current Salary:

Expected Salary:

Notice Period:

Total Exp:

Relevant Exp:

{Note: if it doesn't suit you, please refer your matching friends or kindly ignore it}

Nithya Senior IT Talent Acquisition Specialist

HP : +6016 572 0562

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,873.84 - RM5,000.00 per month

Schedule:

  • Day shift

Work Location: In person