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DIGITAL LIVE CHAT SUPPORT

RM 2,500 - RM 3,000 / month

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Join Our Team as a Digital Live Chat Support Agent!

Are you passionate about providing excellent customer service and thrive in a fast-paced environment? We are looking for a Digital Live Chat Support Agent to join our dynamic team and help us provide real-time assistance to customers!

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via live chat.
  • Resolve customer issues and provide support on a variety of topics.
  • Ensure customer satisfaction through clear, effective communication.
  • Collaborate with the team to improve overall customer service and experience.

Requirements:

  • Fluency in Mandarin is a must.
  • Previous customer service or BPO experience is preferred.
  • Excellent communication skills and the ability to engage with customers.
  • Ability to handle multiple chats simultaneously in a fast-paced environment.
  • Strong problem-solving skills and a customer-first mentality.