
DIGITAL LIVE CHAT SUPPORT
RM 2,500 - RM 3,000 / month
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Join Our Team as a Digital Live Chat Support Agent!
Are you passionate about providing excellent customer service and thrive in a fast-paced environment? We are looking for a Digital Live Chat Support Agent to join our dynamic team and help us provide real-time assistance to customers!
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via live chat.
- Resolve customer issues and provide support on a variety of topics.
- Ensure customer satisfaction through clear, effective communication.
- Collaborate with the team to improve overall customer service and experience.
Requirements:
- Fluency in Mandarin is a must.
- Previous customer service or BPO experience is preferred.
- Excellent communication skills and the ability to engage with customers.
- Ability to handle multiple chats simultaneously in a fast-paced environment.
- Strong problem-solving skills and a customer-first mentality.