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Customer Service

RM 1,700 - RM 2,200 / month

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  • Acts as a link between the customer and the sales team.
  • Assist salesperson upon request
  • Handling inquiries about products including pricing, availability, delivery options, and order status
  • Responding to questions about products, shipping, returns, exchanges, etc.
  • Handling Live-Chat platform, Facebook, and WhatsApp messages
  • Assist TikTok live chat messages upon request
  • Update stock count in the system
  • Follow-up on customer orders
  • Team player with a mature personality and able to work independently under pressure
  • Customer focus with excellent interpersonal and communication skills and possess the ability to interact with all levels
  • Looking for a stable and permanent job
  • Required Skill(s): Good communication skill & computer literate
  • Fresh graduate (s) are encouraged to apply
  • Performance bonus
  • Increment based on performance
  • EPF
  • SOCSO
  • Annual leave
  • Nearby MRT station - about 10 to 15 minutes walking distance