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- Acts as a link between the customer and the sales team.
- Assist salesperson upon request
- Handling inquiries about products including pricing, availability, delivery options, and order status
- Responding to questions about products, shipping, returns, exchanges, etc.
- Handling Live-Chat platform, Facebook, and WhatsApp messages
- Assist TikTok live chat messages upon request
- Update stock count in the system
- Follow-up on customer orders
- Team player with a mature personality and able to work independently under pressure
- Customer focus with excellent interpersonal and communication skills and possess the ability to interact with all levels
- Looking for a stable and permanent job
- Required Skill(s): Good communication skill & computer literate
- Fresh graduate (s) are encouraged to apply
- Performance bonus
- Increment based on performance
- EPF
- SOCSO
- Annual leave
- Nearby MRT station - about 10 to 15 minutes walking distance