Customer Service Officer

Responsibilities: Manage administrative tasks, including data entry, filing, and document organization. Provide top-notch customer service through various channels, including phone, email, and in-person interactions. Address customer inquiries, resolve issues, and ensure a positive customer experience. Assist in general office duties, collaborating with team members to achieve common goals. Maintain a professional and friendly demeanor in all customer interactions. Requirements: Previous experience in customer service and administrative roles is advantageous. Strong organizational abilities with keen attention to detail. Excellent communication skills, both written and verbal. Proficiency in basic computer applications (Microsoft Office, email, etc.). Ability to multitask effectively and prioritize tasks to meet deadlines.