ERP SYSTEM COORDINATOR

Job Overview: To provide overall Enterprise Resource Planning (ERP) management including supervision and execution of work mainly for end users support; ensure reports, deliverables and other special contract requirements are completed on time and resolve vendor and technical issues that may arise. Job Responsibilities: • Plan, direct, and coordinate cross-functional ERP activities; ensures goals are accomplished within defined scope, time, and budget constraints. • Predict resources needed to reach objectives and manage resources effectively and efficiently. • Coordinate ERP tasks with all departments to ensure goals and requirements are met; keep management informed and updated on project and all related issues. • Consult with management to understand ERP System needs, develop and execute the plans to meet those needs; establish realistic user expectations; define, document and monitor ERP scope, objectives and timelines. • Identify and schedule ERP deliverables, milestones and required tasks; maintain overview of project plan. • Coordinate assignment of team member, assign duties, facilitate meetings, coordinate ERP training. • Systematically identify and define problems, evaluate alternatives, and implement business solutions. Work extensively with ERP modules, MS SQL, MS Excel and other business tools as required. • Exercise creative problem-solving skills when performing end-to-end testing, troubleshooting and end-user support. • Utilize industry best practices, techniques, and standards throughout the entire plan execution. • Coordinate system change requests and ensure compliance accordingly. • Manage ERP security roles and user access to all modules including functionality data and navigational permissions. Job Requirements: • Requirements Degree/Diploma in Computer Science or equivalent qualification, at least 3 to 4 years of experience in monitoring and overcoming ERP end-user support. • Excellent communication skills. • Ability to understand, communicate and interpret client business processes and requirements. • Experience in D365F&O or Microsoft Dynamics AX 2009/2012 or other ERP systems. • Experience in team management. • Required Language: English, Bahasa. Skills Required: • Communicate effectively in both written and verbal formats. • Plan, execute and control projects at various levels of complexity, establishing realistic estimates and reporting metrics. • Work effectively as part of a team, collaborating to achieve departmental goals and initiatives. • Demonstrate excellent organizational skills to plan, organize, delegate and control work. • Understand and balance technical issues/solutions with time, cost, and human factors. • Ability to effectively analyze, present, communicate and exchange information to facilitate operational process development and documentation. • Estimate, plan, track, control costs, and provide status reports. • Operate a computer and use appropriate software in the performance of work • Provide excellent customer service. Working Hours: 8.30am to 6.00pm, Monday to Friday. Work Location: Hybrid (HQ in Bandar Baru Bangi, Selangor, Malaysia).