Customer Service-English (Kuala Lumpur)
*ROLE: Customer Service - English*
*NOTE: This role is for OKU CARD Holder*
Location: Kuala Lumpur, Malaysia
Salary: Open
Joining date: Immediate joiner
Language: English - Malaysians
Work Hour: 8am - 5pm (Monday - Friday)
NOTE: Note KAD OKU is required
*Role & Responsibilities:*
* Delivery excellent customer support & services and offering patient assistance at all times.
* Respond to customer’s inquiries over knowledge acquired through training (client product,
continuous improvement, and refresher courses).
* Deliver customers support & services effectively through active communications.
* Meet and exceed all key performance indicators set by the company and the client.
* Abide to De-escalation processes that involving dissatisfied customer.
Job Type: Full-time
Pay: RM2,000.00 - RM5,000.00 per month
Schedule:
- Rotational shift