C
Customer Service Executive (Kuala Lumpur) - Immediate Hiring
RM 2,500 - RM 3,000 / month
Checking job availability...
Original
Simplified
Position: Customer Service Executive
Working Location: Kuala Lumpur (Walking Distance to Train Station)
Working Hours: 5 Days a Week (Staggered Working Hours in between 8AM to 11PM - 8 Hours Working with 1 Hour break)
Employment Type: 6 months contract (renewable/convertible to Permanent based on Performance)
Reporting Date: 21st April 2025
Salary: RM 2,500 - 3,000
Benefits:
- Paid Leave
- Hospitalization Leave
- Medical Leave
- Medical Coverage
- Statutory Contribution
- Paid Training
- Leading to becoming permanent staff (based on performance)
Job Descriptions:
- Responsible to handle incoming calls from customers and assist them with their inquiries on products and services.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Maintain the accuracy of all data and verify the same for all customer services.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend training to improve knowledge and performance level.
Job Requirements:
- Diploma with at least 2 years of working experience in a call center, handling inbound calls.
- Excellent command of English and Bahasa Malaysia both spoken and written is a must.
- Fresh Graduates (Degree/Master) are encouraged to apply.
- Applicant(s) must be able to start work immediately and to be based in Kuala Lumpur.
- Applicant(s) must be fully vaccinated
Only shortlisted applicants will be notified.
Job Types: Full-time, Contract
Contract length: 6 months
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person