Operations & Customer Fulfillment Supervisor
About the Role:
We are seeking an energetic and organized Operations & Customer Fulfillment Executive to support our growing school uniform and vending machine distribution business, servicing international schools across the region. You’ll play a crucial role in ensuring smooth operations across our storage, school sites, and supplier network.
This role involves hands-on stock and inventory management, supplier coordination, and customer interaction both on-site at schools and remotely. If you enjoy variety in your day, solving problems, and delivering great service — this is for you.
Key Responsibilities:
- Oversee inventory levels and stock movement at our storage facility
- Coordinate deliveries and restocking of vending machines and school uniform supplies
- Work on-site at schools during peak sales periods or vending machine servicing
- Liaise with local and international suppliers for school uniforms and vending stock
- Use back-end systems to manage inventory, place orders, and update stock records
- Provide excellent customer service to school administrators, parents, and students
- Troubleshoot and coordinate maintenance or restocking of vending machines
- Prepare reports on stock levels, sales performance, and delivery timelines
- Ensure all items are labeled, organized, and stored to company standards
Requirements:
- Experience in inventory management, customer service, or a similar role
- Strong communication skills, especially in English (both spoken and written)
- Comfortable using inventory software or digital systems (training provided)
- Able to work independently, manage time effectively, and stay organized
- A proactive, problem-solving mindset with attention to detail
- Physically capable of handling stock and working in a fast-paced environment
- Valid driver’s or motorbike license is a bonus (for school site visits)
What We Offer:
- A dynamic role with variety — no two days are the same
- Opportunity to work with international schools and a growing distribution network
- Supportive team and training provided
- Room to grow within the company as we expand
Job Type: Full-time
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person