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Sales Associate (KIP Mall Kota Warisan)


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  • Welcome and greet customers to the retails store.
  • Portray good image and service of Courts Malaysia.
  • Ascertain the customers' needs and wants.
  • Help the customer by recommending, selecting and finding the right product within the store.
  • Ability to accurately describe the product features and benefits.
  • Ability to comprehensively answer any customer queries regarding the store, its products or services.
  • Ability to provide information regarding warranties, product care and maintenance for any of the products and services the store offers.
  • Promote Extended Warranty, sales attachments, Home Club membership and services to customers.
  • Ability to provide information regarding financing all leasing of products.
  • Ability to manage point-of-sale processes including receiving cash sales payment.
  • Maintain knowledge of any changes in pricing of goods or services.
  • Responsible for departmental stock.
  • Ability to undertake stock count.
  • Ability to record out of stock items.
  • Push for sales attachments and services.
  • Maintain the cleanliness and tidiness of the store.
  • Ability to undertake stock counts and keys in Desknet Neo)
  • Ability to record in/out of stock items.
  • Ability to provide information regarding warranties, product care and maintenance for any of the products and services the store offers.
  • Maintain knowledge of any changes in pricing of goods or services.
  • Maintain the cleanliness and tidiness of the store.
  • Proficiency in English, Bahasa Malaysia. Mandarin is a preferred
  • Preferably Sijil Pelajaran Malaysia (SPM) or equivalent.
  • Preferably 1 year working experience.
  • Fresh graduates are also encouraged to apply
  • Basic understanding of customer service and processes, understanding of basic sales principles.
  • Good product knowledge & basic administration skills.
  • Basic retails experience and good communication skills.
  • EPF
  • SOCSO
  • EIS
  • Attractive commission scheme
  • Bonus payout twice a year
  • Medical benefit
  • Annual Leave
  • Medical Leave
  • Shift Available
  • Insurance Coverage: Group Hospitalization & Surgical, Group Personal Accident.
  • Uniform Provided
  • Continuous Training (Product knowledge, skills, software, etc)
  • Overseas and local travel opportunities for top sales achievers