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Your Role & Responsibilities:
- - Lead and Manage the Service Team – Train, mentor, and inspire staff to provide top-notch service.
- - Oversee Daily Operations – Ensure seamless workflow, from seating to order management and guest interactions.
- - Maintain Service Standards – Uphold high standards of hospitality, cleanliness, and efficiency.
- - Handle Customer Relations – Address guest feedback and resolve issues professionally.
- - Coordinate with Kitchen & Baristas – Ensure smooth communication between departments.
- - Monitor Inventory & Supplies – Manage stock levels and liaise with vendors when necessary.
- -Implement SOPs – Establish and maintain structured service procedures for consistency.
- -Optimize Service Flow – Analyze operations and make improvements for better guest experience.
We’re Hiring: Experienced Service Hall Manager !!
Are you a seasoned hospitality professional with a passion for exceptional service and leadership? Do you have what IT takes to run a smooth and efficient front-of-house operation while creating memorable experiences for every guest?
If you’re a proactive leader with hands-on experience, we want YOU to be part of our team!
- - Position: Experienced Service Hall Manager
- - Location: Cafe Dearest
- - Start Date: 7/4/2025
What We’re Looking For:
- - Proven experience as a Service Hall Manager or similar leadership role in a café or restaurant.
- - Strong leadership and team management skills.
- - Ability to multitask and perform under pressure in a fast-paced environment.
- - Excellent communication and problem-solving abilities.
- - A customer-first mindset with a passion for hospitality.
- - Knowledge of POS systems, reservations, and front-of-house operations.
- - A proactive, hands-on attitude—someone who leads by example!
- EPF
- SOCSO
- OT
- ANNUAL LEAVE
- REPLACEMENT LEAVE
- ALLOWANCE
- MEAL PROVIDED
- MEDICAL LEAVE