Operation Planner

JOB DESCRIPTION 职位描述： 1. 根据收到的订单，计划并分配卡车和司机，确保及时和高效的交付。 2. 协调并分配订单给相应的卡车，优化司机的路线和排班。 3. 监控和跟踪卡车的行驶情况，包括装卸时间，避免延误并报告/管理任何延误原因。 4. 与车间人员紧密合作，监控卡车/油罐车的维修情况，确保及时完成。 5. 监控并安排卡车/油罐车的PUSPAKOM检查，确保合规并最小化干扰。 6. 执行日常操作任务，确保所有报告和文件（例如销售订单[SO]、交货单[DO]）准确并及时更新。 7. 与财务部门协调发票和佣金支付事宜。 8. 根据需要准备并分析运营和绩效报告。 9. 及时有效地处理并解决客户的请求/投诉。 10. 监控并确保订单流程顺畅和规范。 11. 根据上级要求，定期执行其他临时任务。 REQUIREMENTS 任职要求： 1. 候选人必须至少拥有SPM（马来西亚中学文凭）。 2. 熟悉电脑操作，并精通Microsoft Office应用软件。 3. 能够使用英语/马来语/中文沟通者优先。 4. 具备优秀的书面和口头沟通能力。 5. 具有1至2年相关领域工作经验者优先。 JOB DESCRIPTION: 1. Plan and allocate trucks and drivers according to orders received, ensuring timely and efficient delivery. 2. Coordinate and assign orders to respective truck, optimizing drivers’ routes and schedules. 3. Monitor and track trucks’ movements, including loading and unloading times, to avoid delays and to report/manage any causes of delay. 4. Collaborate closely with workshop personnel to monitor truck / tanker repairs and ensure timely completion. 5. Monitor and schedule truck / tanker inspections with PUSPAKOM to maintain compliance and minimize disruptions. 6. Perform routine operation tasks, ensuring all reporting and documentation (e.g., Sales Order [SO], Delivery Order [DO]) are accurate and up to date. 7. Coordinate with the Finance department for invoicing and commission payments. 8. Prepare and analyse operational and performance reports, as required. 9. Address and resolve customer requests / complaints promptly and effectively. 10. Monitor and ensure order processes are streamlined and in place. 11. Perform any other ad hoc tasks as required by the superior from time to time. REQUIREMENTS: 1. Candidate must possess at least SPM. 2. Computer literate and well versed in Microsoft Office applications. 3. Ability to speak in English / Bahasa / Mandarin is an added advantage. 4. Excellent written and verbal communication skills. 5. Having 1 to 2 years of working experience in the related field is an added advantage.