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IN CHARGE OF OVERALL OPERATION INCLUDING KITCHEN AND SERVICE Ensure smooth running and profitability of the operations. Implement the standards, procedures and concepts set by the company. Training, motivating, and discipline of the operations staff and creating a pleasant working atmosphere for the staff. Customer satisfaction in the product and service provided. Organize the outlet team : their tasks and schedules. Monitor customer service level. Ensure the quality of service and food. Take full responsibility for the outlet. Manage the outlet to meet or exceed standard in food quality, safety and cleanliness. Consistently monitor product and labor costs to remain within goals Carry out other tasks entrusted by the Regional Manager from time to time. Manage on day to day task and ad-hoc task given by superior