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CUSTOMER SERVICE | MEDINI

RM 3,500 - RM 3,999 / month

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Key Responsibilities: • Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s product. • Exceeding customer expectation in terms of customer service and accurate information. • Working in a team to achieve the required KPI elements and SLA • Good computer literacy • 6 Days Working • 3 Shift work (24 hours) (Rotational) • Morning (8am to 4pm, Evening (4pm to 12am), Night (12am to 8am)