Crew Leader
- Full Time, onsite
- Kyros Kebab Sdn Bhd @ TRX
- diploma or certificate in hospitality/F&B management in a plus. 4. Other Requirements : · Flexibility to work shifts, Malaysia
Kyros Kebab Sdn Bhd @ TRX is hiring a Full time Crew Leader role in Tun Razak Exchange, Wilayah Persekutuan Kuala Lumpur. Apply now to be part of our team.
Job summary:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Expected salary: RM2,200 - RM2,300 per month
JoJob Responsibilities :
1. Team Supervision :
· Lead and supervise F&B crew members during shifts.
· Delegate tasks and ensure efficient workflow.
· Provide training and guidance to new team members.
2. Customer Service :
· Ensuring high levels of customer satisfaction by delivering prompt, professional service as well as providing a welcoming greeting to each customer.
· Address and resolve customer concerns or complaints.
3. Operational Excellence :
· Oversee daily operations including order taking, food prep and service.
· Ensure compliance with food safety and hygiene standards.
· Monitor stock levels and communicate replenishment needs based on the First In, First Out (FIFO) method
4. Quality Control :
· Maintain product quality and presentation standards as SOP.
· Conduct regular checks to ensure cleanliness and organization.
5. Shift Management :
· Prepare shift schedules and manage attendance.
· Handle opening/closing procedures as assigned.
6. Reporting & Communication :
· Report any operational issues or incidents to management.
· Maintain clear communication between all team members.
Job Requirements :
1. Experience :
· Minimum 1-2 years in a supervisory or team lead role in F&B.
· Strong understanding of food safety and hygiene practices.
2. Skills :
· Leadership and people management skills.
· Excellent communication and interpersonal abilities.
· Problem-solving and decision making capabilities.
· Ability to work in a fast paced environment.
3. Education :
· High school diploma or equivalent ; diploma or certificate in hospitality/F&B management in a plus.
4. Other Requirements :
· Flexibility to work shifts, including weekends and holidays.
· Physical stamina to stand for long hours and lift items as needed.