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Computer Science/ IT Intern

RM 1,500 - RM 1,999 / month

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Technical Support & Troubleshooting: 1. Provide first-level IT support to staff (e.g., password resets, software installation, printer issues). 2. Assist in diagnosing and resolving basic hardware/software problems (Windows, Office, email). 3. Log and track IT issues in a helpdesk system. System & Device Maintenance: 1. Help set up and configure computers, laptops, and peripherals (printers, scanners). 2. Perform routine checks on IT equipment and report faults to seniors 3. Assist in software updates and antivirus management. User Assistance & Documentation: 1. Guide non-technical users on basic IT operations (e.g., Wi-Fi connection, MS Office). 2. Create simple user manuals or FAQs for common IT issues. Network & Security Basics: 1.Assist in monitoring network connectivity and reporting outages. 2.Follow IT security protocols (e.g., ensuring updates, reminding users about cybersecurity best practices).