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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

HELPDESK HERO (a.k.a. Helpdesk Agent)

Salary undisclosed
Checking job availability...
Original
Simplified

Category

Engineering

Location

Cyberjaya

Start

Employment

Full Time

Remuneration

Company

IX Telecom Sdn Bhd

About IX Telecom

IX Telecom is a global, award-winning Virtual Network Operator (VNO) that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and territories to support global businesses.

We provide a seamless, more innovative network and internet access experience to ISPs, system integrators, agencies, financial institutions, MNCs, airlines and embassies worldwide. Delve into borderless connectivity with IX.

Job Description

Location: IX Telecom HQ | Serving the world
Type: Full-Time | Fresh Grads Welcome
Languages: Bahasa Malaysia & English

Are you the voice of calm in the chaos? The fixer of frustrations? The unsung hero behind every “OMG, it’s working now!”?
At IX Telecom, we’re not just looking for a Helpdesk Agent — we’re looking for a customer service wizard, a ticket-slaying champion, and an all-around tech-savvy superstar (or aspiring one)!

What You’ll Be Doing (a.k.a. Your Quest)

  • Be the Frontliner – Answer calls, chats, and emails like a pro. First impressions? You nail them.
  • First-Aid for Tech – Perform basic troubleshooting. Not an engineer? No worries — just know your way around a few tech hiccups.
  • Ticket Master – Log issues into our system like a data-entry ninja.
  • The Connector – Work closely with our NOC analysts and other teams to solve stuff fast.
  • Documentation Sorcerer – Record every move (well, every step you take to fix things).
  • Non-Tech Know-it-All – Handle account info and service inquiries like a boss.
  • Lifelong Learner – Stay updated on services, tools, and memes (ok, maybe not memes).

Qualifications

What You Bring to the Table

  • Diploma in IT (or anything similar that makes sense)
  • Fluent in Bahasa Malaysia & English – You’re basically bilingual magic.
  • Strong Comms & People Skills – You vibe well with both humans and helpdesk systems.
  • Multitasking Mojo – You can handle more than just one tab open (we mean literally and figuratively).
  • (Bonus!) Experience in customer service or technical support
  • (Bonus!) Know a bit about network stuff like routers, modems, and IPs? Even better.

Why You’ll Love Working Here

  • Career Superboost
    • Grow into roles like NOC Analyst, Network Engineer, or Customer Success Manager
    • Get trained, certified, and upskilled like the pro you were born to be
  • Perks & Pay That Slay
    • Competitive salary + performance incentives
    • Health insurance, wellness programs & more
    • Fun team events, reward schemes, and surprise snacks
  • Global Vibes, Local Heart
    • Work with clients from around the world
    • Be part of a cool, diverse, and supportive team
    • We’re expanding fast – and you can grow with us
Are You Ready to Be the Calm in the Storm? Click Apply Now and show us what you’ve got. Bring your charm, wit, and passion for helping people — and let’s make tech magic happen, together. IX Telecom – Where Support Meets Superpower.