Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Front Office Supervisor

RM 2,500 - RM 3,800 / month
Checking job availability...
Original
Simplified

As Supervisor oversees the booking processes and guest communications for Airbnb properties, ensuring a seamless experience for guests and efficient operations for the property management team. Key responsibilities typically include:​

  • Guest Communication: Responding promptly to guest inquiries, messages, and requests, ensuring clear and professional communication throughout the booking process and during their stay. ​
  • Reservation Management: Handling all aspects of guest reservations, including processing bookings, modifications, and cancellations, while ensuring accuracy and efficiency. ​
  • Team Coordination: Collaborating with cleaning and maintenance teams to ensure properties are guest-ready, addressing any issues promptly to maintain high standards. Must have team leadership by train, mentor, and supervise the reservations team. Schedule shifts and allocate tasks to ensure smooth operations. Conduct performance evaluations and provide ongoing feedback.
  • Revenue Optimization: Monitoring and adjusting pricing strategies to maximize occupancy rates and revenue, staying informed about market trends and competitor activities. ​
  • Social Media Inquiries: Handle guest inquiries and booking requests via social media platforms such as Facebook and Instagram. Ensure timely responses and engagement to enhance guest experience and online presence.
  • Guest Issue Resolution: Addressing and resolving guest issues promptly, maintaining a high level of customer satisfaction. ​
  • 4. Reporting & Analysis: Prepare detailed revenue and reservation reports, forecasting occupancy and revenue. Analyze booking patterns and market data to identify opportunities for revenue optimization. Present data-driven insights and recommendations to senior management.

Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: RM2,500.00 - RM3,800.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Holidays
  • On call
  • Weekend jobs

Supplemental Pay:

  • Attendance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

  • STM/STPM (Required)

Experience:

  • Customer service: 2 years (Required)
  • Front desk: 2 years (Required)
  • Communication skills: 2 years (Required)
  • Analysis skills: 1 year (Required)

Language:

  • English (Required)
  • Bahasa (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person