Clinical Executive, PD
Salary undisclosed
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Role:
- To support Business Manager, PD (Peritoneal Dialysis) Business Unit & territorial requirements, to ensure excellence in service in all areas of accounts (Hospitals, PD units & wards).
- To provide ongoing, close support to all accounts in the territory.
- Promote and sell medical equipment, consumable products to government, private and NGO sectors, able to develop long term business relationship with existing and potential clients.
- Initiate, coordinate and execute funding applications for patients.
- Attend business reviews on periodical basis to review accounts & territory performance.
- Identify new business opportunities, customers, markets and potential products.
- Manage other administrative tasks that will be assigned based on the business and department needs from time to time (inventory, database, competitor analysis among other key tasks).
- Organize/coordinate events/talks/seminars to customers/patients/clients.
- To maintain highly respected relationships, within & outside the organization.
- To develop and support education programs & provision of clinical and product training to patients/customers in hospitals or at patient’s home.
- To conduct home visits at patient’s home to ensure adequate follow up of their condition and therapy application.
- To report patient’s condition to the nephrologist and nursing team upon completion of each patient visit/assessment on time.
- To provide advice and guidance to patients who require dialysis reimbursement in ensuring patient has uninterrupted dialysis treatment.
- To ensure effective coordination between account’s nursing team, customer services and logistics for timely & reliable home-care service & support.
- To provide on-call support during and after office hours (after office-hours support will be based on clinical roaster).
- To support patient care during high workload period or the absence of the other team members.
- Any other tasks, support and territories as deemed required.
Essentials:
- Registered Nurse - Current State Registration, preferably with renal nursing experience (Peritoneal Dialysis)
- Diploma/Bachelor's Degree in Nursing
- Best to have: relevant post basic qualification
- Knowledge of adult learning and prior educator experience.
- Good command of English Language and Bahasa Malaysia with exceptional interpersonal & communication skills.
- Ability to initiate, prepare & conduct Service and team meetings.
- Self-driven and self-motivated, confident and possess pleasant personality.
- Agility in role, responsibilities & planning.
- Willing to travel extensively and provide out-of-hours service, including weekends.
- Required to have own car and valid driving license.
- Ability to apply administrative IT skills in daily activities, such as Windows applications - Word, Excel and PowerPoint