
Human Resource Manager
RM 6,000 - RM 8,000 / month
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KEY RESPONSIBILITIES
1) Talent Acquisition & Workforce Planning
- Develop and execute recruitment strategies for retail and HQ positions
- Partner with retail area managers to forecast staffing needs and reduce turnover
- Manage job postings, interview processes, and onboarding programs
- Establish and maintain a strong employer brand in the retail job market
2) Employee Relations & Engagement
- Act as a point of contact for employee concerns and workplace issues
- Handle disciplinary actions, investigations, and grievances professionally
- Promote a positive and inclusive workplace culture across all stores
- Develop engagement programs to boost morale, productivity, and retention
3) HR Operations & Administration
- Oversee payroll, time attendance, and HR information systems (HRIS)
- Ensure accurate employee records, contracts, and compliance documentation
- Coordinate benefits programs, including insurance and staff perks
- Manage and update HR policies, SOPs, and company handbook
4) Training & Development
- Identify skill gaps and develop training roadmaps for store and office staff
- Organize and evaluate in-house training, e-learning, and third-party courses
- Implement leadership development and succession planning initiatives
- Foster a learning culture that supports staff development and growth
5) Performance Management
- Coordinate regular performance appraisals and goal-setting processes
- Guide managers in delivering effective feedback and coaching
- Recommend promotions, transfers, or disciplinary actions based on reviews
- Analyze performance data and propose improvement strategies
6) Compliance & Policy Management
- Ensure all HR practices comply with local labor laws and retail regulations
- Monitor contract expiry dates, probation reviews, and employee movements
- Liaise with legal counsel or government authorities when needed
- Maintain employee confidentiality and adhere to ethical standards
7) Strategic HR Planning
- Contribute to organizational planning, restructuring, and expansion projects
- Provide HR insights and metrics to assist senior management in decision-making
- Lead diversity, equity, and inclusion (DEI) initiatives across the workforce
- Align HR policies with the company’s vision, mission, and values
REQUIRED QUALIFICATIONS & SKILLS
- Bachelor’s Degree in Human Resources Management, Business Administration, or a related field
- Minimum 5 years of working experience in HR, preferably in a retail, FMCG, or sales-driven environment
- Strong knowledge of employment laws and HR best practices
- Hands-on experience in handling multi-location retail operations is highly desirable
- Proficient in HRMS/HRIS platforms and payroll systems
- Excellent communication, leadership, and people management skills
- Analytical, resourceful, and highly organized with a solution-driven mindset
Job Type: Full-time
Pay: RM6,000.00 - RM8,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- How much notice are you required to give your current employer?
- How much is your expected salary?
Experience:
- Human Resources Manager: 5 years (Required)