M
Order Processing Executive
RM 2,000 - RM 3,500 / month
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- Order Management:
- Receive and process customer orders via email, phone, or online platforms.
- Validate order details including pricing, stock availability, and delivery timelines.
- Enter accurate data into ERP or order management systems.
- Coordination & Communication:
- Coordinate with warehouse, logistics, and sales teams to ensure timely order fulfillment.
- Communicate with customers regarding order status, delays, or issues.
- Resolve discrepancies or complaints in a professional and timely manner.
- Documentation & Reporting:
- Generate invoices, delivery notes, and other shipping documents.
- Maintain updated records of orders, payments, and customer interactions.
- Prepare daily, weekly, and monthly reports on order processing status.
- System Management:
- Work with SQL for order processing.
- Ensure accuracy of data input and regular system updates.
- Customer Service:
- Provide post-sales support to customers.
- Handle returns, replacements, and refunds as per company policy.
- Maintain positive relationships with customers to ensure repeat business.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM3,500.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Application Question(s):
- What system that you familiar with?
- What is your expected salary?
- Did you have the experience in doing order processing?
Experience:
- Order Processing: 1 year (Preferred)