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Front Office Assistance

RM 1,800 - RM 2,300 / month

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A front office hotel department can be considered the hotel’s face. The department interacts with hotel guests when they arrive and handles reservations, check-ins, room assignments, room rates, revenue management, creating and managing a database containing guest information, and providing concierge services.

As it will usually be the first point of contact for guests arriving at a hotel, there is a major customer service component to the front office. The department is primarily responsible for optimizing the guest experience and ensuring that customer expectations are met and, if possible, exceeded.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus