Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

CUSTOMER SERVICE MANAGER - LOGISTICS

RM 10,000 - RM 15,000 / month
Checking job availability...
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Responsibilities

  • Oversee the department's Profit & Loss (P&L) and collaborate with the company to minimize operational costs and enhance productivity through the implementation of efficient processes and policies.
  • Address customer issues with the team, devising strategies to enhance the customer experience, including resolving complaints and problems promptly.
  • Set and monitor KPIs and goals, driving continuous improvement to maximize profitability, reduce lead time, enhance delivery cost efficiency, and minimize losses and damages.
  • Ensure that the company’s operations comply with all internal policies and industry procedures.
  • Propose and implement innovative strategies for future shipping and logistics operations, staying informed of market trends, competitor activities, and industry developments.
  • Assist management in ensuring logistics partners meet the company’s performance standards.
  • Monitor and drive improvements in logistics partners' KPIs, including lead time, loss prevention, and damage control.
  • Lead initiatives to drive the growth of logistics partners, merchants, customer satisfaction, and cost optimization, collaborating closely with relevant departments.

Requirements

  • A Bachelor’s or Master’s degree in Logistics Management, or equivalent practical experience.
  • A minimum of 10 years of experience in the shipping and logistics industry, with a focus on the relevant role.
  • Proficiency in English, Mandarin, and Bahasa Malaysia is preferred, as the role requires communication with both local and international clients.
  • Strong ability to coach and develop a team, ensuring alignment with best practices and standardized procedures.
  • Demonstrated leadership and managerial skills, with the ability to inspire and guide a team.
  • Excellent communication and organizational skills to manage internal and external interactions effectively.
  • Strong analytical abilities with a deep understanding of end-to-end operations, including the impact on merchant and customer experience, as well as cost management.
  • Ability to structure and optimize operations for maximum efficiency.
  • Experience in sales is an added advantage.

Job Types: Full-time, Permanent

Pay: RM10,000.00 - RM15,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • What is your expected salary?
  • When would you be available to start?
  • Would you be interested in handling sales?

Experience:

  • similar role: 10 years (Preferred)